Best experience I've ever had buying a vehicle. All the staff was really helpful and friendly. Logan Klinker was the gentleman that helped me and he was excellent. No pressure to buy, answered any and all my questions/ concerns about the motorcycle I purchased, and made sure that if I had any problems to contact him. It's good to know they have your back after your purchase and don't forget about you once you drive off. Highly recommend you start at Village Motorsports when looking for your next fun toy!

Y

Great service provided in a timely fashion. Awesome customer service and great service

These guys go above and beyond to make a fair sale.

Pro customer and Pro Veteran's. I recently asked Jason to get me a quote for a 2019 kawasaki mule pro-fxt rancher edition, with a plow package and front glass window. I had also asked for a quote from a competitor dealer however they did not have the rancher edition, but would customize one to have all the features, or I could pay 4k more for the 2020 rancher they had in stock. When I received both quotes, Jason/Village was defiantly better. So when i get to their location and start doing the paperwork, Jason found out that the 2019 was just sold. I was defiantly bummed out, but in steps Matt, without any up-selling, haggling, or even asking these two decide to give me the 2020 at same cost. they hooked me up with an extended warranty giving me 8 years of coverage. As if they had not done enough they offered to deliver the UTV so that I could use it while waiting for my parts then pick it up, do the service and drop it off again for no extra charge. I told them that it was not necessary and still received my vehicle with complete package of upgrades within one week. I never felt pressured or questioned their commitment to their customers. I was introduced to most staff members and feel very good about doing business with Village motor sports. When I think about the whole process the only word that comes to mind is "outstanding".

JASON IN SALES WAS VERY GOOD TO WORK WITH. I DROVE 65 MILES TO PICK UP MY MACHINE AND EVERYTHING WAS READY TO GO WHEN I GOT THERE! I WILL DEAL WITH THEM AGAIN FOR SURE. VERY HAPPY WITH THEM!

Just want to say mike in sales and there entire team are top notch glad we went there total experience with there team was great will be going back

Had a great first experience with Paul Sake helping me along the way making it a quick and enjoyable purchase of my new honda. I would highly recommend them to anyone and will defiantly be going back for future service!

Took my bike in to get it serviced and a few problems came up so the service shop did everything they could to help and got the problem fixed... very pleased.

Paul made it easy, no hassle, no time wasted. Village has always kept close attention to the small things with customers, I think that makes a difference when it comes to deciding where to take business to.

I'm very pleased with the Parts & Service team at Village Motor Sports on Plainfield. Matt & Scott were top notch guys and very helpful in helping me with getting the right parts for my jet skis. Both of these guys treated me like I was a long term customer and shared their knowledge to help me fixing my old jet skis. Matt went out of his way to deliver my parts to my home knowing I wouldn't make it to the shop before closing; just so I could have it for the 4th of July weekend. Now that's service! Even the small interaction I had with the other sales and service guys was a great experience. Everyone was very helpful, kind and welcoming. Thank you guys; and keep up with the great work. I highly recommend Village Motor Sports for all your recreational needs. Not to mention the shop was very clean and organized. This will definitely be my first stop for when I'm ready to purchase more toys. Thanks for everything -Chad Christin

great service department and service writers. answered all my questions and repaired my yamaha the first time. would recommend to everybody and will be purchasing my parts and using the service department again. thank you.

We had done our research online and were ready to purchase our new RZR. We walked into our local dealership and not one person even acknowledged our presence, mind you, the dealership was totally empty as far as customers. After being treated like this twice, back online I went to find a place that actually wanted my business. I came across Village Motorsports and my husband said, heck yeah...ill drive to Grand Rapids!

I filled out an online application, which most sites don't offer, which was a plus for me. We very quickly had a reply from our salesman, Todd...we were approved for our new ride! The only thing I had to do was get insurance and we could go pick up our brand new toy!

We walked into the dealership and were greeted by Todd. He introduced us to Pat, the finance manager. I have to say, I don't think I have ever met more friendly and welcoming people. Pat walked us through signing all the documents. He was very informative and organized...making our visit short and pleasant. We have all been to that place where the finance person runs around looking for all the proper paperwork and trying to find someone to make copies RIGHT? Not the case here! Organized-this place is organized!

We then got back with Todd, who went over everything about our new machine and made sure to answer any questions we may have had.

I for one was so impressed because I have been in many places where I was treated like a stupid girl...girls don't know anything about motorsports RIGHT? Not the case with Todd...he talked to both of us equally....very impressed.

All in all, this place is GREAT! I would recommend Village to anyone. We will never shop anywhere else.

...and by the way, we absolutely love our 2017 R Z R High lifter! Thanks Village Motorsports!

I been shopping around for a Polaris rzr4 1000 called many dealers and not one would return my call except of Village Motorsports. Mike gave me a out the door price they took a app over the phone and had everything ready for me when I arrived. I drove over a hour to buy this sweet machine and was well worth it, I was in and out and not having to waste a entire day. Highly recommend Village Motorsports.

I purchased a used Triumph America from the VMS Grand Rapids store last October. Everything about my experience was top rate. My salesman, Todd, was extremely friendly, knowledgeable about all the bikes on the floor and was so helpful and patient in helping me choose the best street bike for my skill level. I came back twice before deciding on one, he allowed me to test drive it to make sure I felt comfortable with it, and I never felt pressured and was warmly greeted during each visit and phone call. He even offered to help me find an owner's manual, which felt very reassuring to me. Tommy in Service went above and beyond as well, offering to come back to my home to bring the bike back to the store shortly after delivering it to check out a mechanical concern I had, which he took care of AND he delivered the bike back to me within a week. He said he wanted to make sure I was completely happy with my purchase. What amazing service all around! You guys have a lot to be proud of there! Thanks to you all, but especially thanks so much to Todd and Tommy!

andy in parts is the best fast and professional

best customer service of all the shops around Grand Rapids area. anyone who knows callings around for prices on parts village is the way to go, fox dealers will put you on hold for 20 mins or more, not village they will answer your call as fast as possible. overall best powersports dealer around.. keep up the good works guys and BRAAAP on!!!

I had 3 bad visits at Shawmut Hills in a row before I finally said FU guys.

I am so glad because now I get to enjoy my bike being brought to Village. Not only does Bob the service guy know what he's talking about, but he actually tries to help out and suggest different alternatives rather than stuffing useless garbage down your throat. AJ the mechanic is the man! Thanks for taking the time helping me understand the benefits of a Dyno tune and showing me that turbo busa. Thank You.Village, You guys have a new customer. Thank You,Rob